Dear Midwinter Customers
In light of the government announcement of the 23rd of March, Midwinter Yarns will now only dispatch orders twice a week, Tuesdays and Fridays, in order to minimise movements.
We wish to adhere to the lock-down as strictly as possible and are in a unique position to be able to continue operating whilst doing do: all our stock and office equipment is housed within the confines of our home, and we are able to travel to and from our local post office door-to-door by car without human interaction. Furthermore, we use the Drop&Go system for our parcels, meaning that we also don't have to interact with post office staff.
Having studied the government guidelines closely, we feel that this allows us to continue to operate without breaking the lock-down or endangering anyone around us. For the mental well-being and functioning of people all around the country, online retail is being encouraged and we are happy to provide that service for as long as it is safe to do so.
We also feel that continuing to operate is important for our small part in the economy: the longer businesses like ours can operate, the longer we can stave off laying claim to any subsidies to survive, leaving more in the pot for those who can't. With that in mind, we want to let you know that every single order that comes in is a god-send in these uncertain times - as you might know, all current yarn festivals and events have been cancelled, leaving us without a big source of our income - and we appreciate every single one.
We will of course continue to monitor the situation closely, both in terms of government indications, and/or any potential health symptoms within our household.
We thank you all for your support and understanding
Estelle and Mark
Home of fine quality Scandinavian yarns.
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